Parents—learn the keys to IXL success!

Quick-start Guides

• Get your child startedIntroduce your child to fun practice and learning on IXL
• Discover IXL’s reports for familiesLearn how your complete parent dashboard helps track your child’s progress and improvement

Accounts

• What do I do if I forget my password?
• What are the technical requirements for IXL?
• What should I do if I forget my username?
• How do I change my password?
• How do I get an account for the iPad app?

Practice & awards

• How can I find a skill to practice?
• How does the SmartScore work?
• How do I earn awards and certificates?
• Can my students practice any grade level?
• Is there an IXL app?

Reports & standards

• How can I find a report that best suits my needs?
• What are performance stats?
• How do I print reports and export report data for use in a spreadsheet?
• How can I be sure my reports are capturing my most recent data?
• How do I change which state’s standards appear in my account?

Class rosters

• How do I edit student info on my roster?
• Why can’t I add another student to my roster?
• Can I change a student’s username and password?
• Do I have to use full first and last names for students in my roster?
• Can I e-mail a list of students’ usernames and passwords to myself?

Family memberships

• How do I add a child to my membership?
• Does a membership include all of my children or do I need to purchase multiple memberships?
• Can I purchase a family membership for just one subject?
• If I already have access to math, is there a cost to purchase language arts?
• How do I update my credit card information?